Customer experience. Fan experience. Employee experience. Everywhere you turn there is an emphasis on the “experience”. The employee experience is more important today than it was yesterday, and it will be more important tomorrow than it is today. In this session, a discussion with like-minded professionals will occur to explore how we can structure the growth, development, opportunities, and work environment for employees in order to attract, motivate, and retain in this ongoing competitive talent landscape. We will touch upon the impact that COVID and the labor market continues to have on our banks and how it is impacting our structure, culture, performance management processes, compensation, and related topics.
Learning Objectives:
• Identify the critical components of the employee experience
• Understand societal impacts driving focus on the employee experience
• Reflect on the personal influence leaders have on them
Target Audience:
CEOs, Human resource officers, supervisors