Your customer-facing staff can make or break your fair lending compliance program, but they are often left out of “lending” training. This session will focus on how your front line can engage customers and sell loans without violating fair lending laws. This session covers the regulations that deal with fair lending – Regulation B, Regulation C, and the Fair Housing Act – as well as “best practices”.
What You’ll Learn
- Fair Lending Regulations
- Best Practices to avoid Fair Lending issues
- Real life examples and scenarios
Who Should Attend
This webinar is designed for customer-facing branch and lending staff.